The greatest area of controversy within the towing industry is private property impound compliance. The OPGs comply with all state and municipal private  property impound requirements, while others do not.

The OPGs:

• Do not tow a private impound unless the vehicle has been parked over 1 hour under specific circumstances as required by law;

• Will not remove a vehicle from private property unless the property owner and/or agent is at the property identifying and directing OPG personnel to remove the vehicle and signing an authorization to have the vehicle removed;

• Will not remove a vehicle from private property unless proper signs are posted (according to the California Vehicle Code);

• Will only charge rates set and approved by the City of Los Angeles and must release the vehicle at no charge if the owner of the vehicle arrives to the location prior to the tow truck initiating the tow.